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Halton HouseEst. London

Customer care

Delivery

We deliver to addresses in the United Kingdom. Delivery costs, where they apply, are shown at checkout before you pay.

Delivery times

Delivery can take up to 28 days in some areas. Some pieces are dispatched separately and may arrive on different days.

Delivery estimates are a guide only. If your order is delayed, we will let you know.

Delivery charges

Delivery is free when you order three or more items, or when your order total is over £250. Otherwise, delivery charges are shown at checkout before you pay.

Tracking

Where tracking is available, we will email the details to you once your order has been dispatched.

Damaged or missing items

Please check your order on arrival. If anything is damaged or missing, contact us as soon as possible with your order number and photographs. Your statutory rights are not affected. You can reach us at help@halton-house.com or through our contact page.