Privacy policy

Halton House, registered at 4901A, 5 Jewry St, London EC3N 2EX, company number 702105408, is the controller of your personal information. Contact: help@halton-house.com.

Order details you provide at checkout (name, address, email, phone and order history). Payment is processed by our checkout provider; we do not store full card details.

Messages you send through our contact form, reviews you submit, and your email address if you join our newsletter.

Basic technical information needed to run the website securely.

To process and deliver orders and handle returns (performance of a contract).

To reply to enquiries and publish reviews you submit (legitimate interests).

To send our newsletter, only where you have given consent. You can unsubscribe at any time.

To meet legal and accounting obligations (legal obligation).

We share information only with service providers who help us run the shop, such as our e-commerce and checkout platform, hosting, and delivery partners. We do not sell your personal information.

Order records are kept for as long as required for tax and accounting purposes. Enquiries and newsletter details are kept until they are no longer needed or you ask us to delete them.

Under UK data protection law you can ask to access, correct or delete your information, object to or restrict its use, and withdraw consent. Contact us to make a request.

You can also complain to the Information Commissioner’s Office (ico.org.uk).